tjbeat Responsible
Gaming Commitment
At tjbeat, we believe that gambling should always be an enjoyable, controlled experience. This page outlines every tool, policy, and support channel we provide to help players in Bangladesh maintain a healthy relationship with betting — and to seek help when they need it.
Six Core Responsible Gaming Commitments
Every tjbeat account comes with a full suite of player protection features built in. These are not optional add-ons — they are core to how the platform operates. Here is what we guarantee every player from day one.
Strict 18+ Enforcement
No account may be created by anyone under the age of 18. tjbeat verifies age at registration through NID checks and reserves the right to request additional documentation at any time. Underage accounts are closed immediately and any funds returned.
Player-Set Deposit Limits
You decide how much you deposit. Set daily, weekly, or monthly deposit limits from your account settings at any time. Limits take effect immediately when lowered and require a 24-hour cooling-off period when increased — protecting you from impulsive decisions.
Session Time-Out Controls
Set a maximum session duration so that tjbeat automatically logs you out after a chosen period. You can also enable reality-check reminders — periodic on-screen notices showing how long you have been playing and your net win/loss for the session.
Self-Exclusion Programme
If you need a full break, self-exclusion suspends your account for a minimum of 6 months. During exclusion, you cannot log in, deposit, or place bets. Marketing communications stop immediately. Our team can also arrange a permanent closure on request.
Loss Limit Controls
Beyond deposit caps, you can set a maximum loss threshold per day, week, or month. Once your loss limit is reached, your account is automatically paused for the remainder of that period. You will receive a notification when the limit is triggered.
24/7 Support Access
Our responsible gaming support line is available around the clock via live chat and email. Whether you need to activate a limit, understand an exclusion, or simply talk to someone about a concern, our trained agents respond within 5 minutes during peak BST hours.
Age Restriction Policy
The minimum legal age to hold a tjbeat account and participate in any form of gambling on our platform is 18 years. This applies to all players regardless of location within Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and every other city or district. There are no exceptions.
tjbeat enforces this rule through a multi-stage verification process. At registration, all players are required to provide their date of birth. Players flagged for additional review — including those whose stated age is close to the 18-year threshold — will be asked to submit a copy of their National Identity Card (NID) or passport before any deposit, withdrawal, or real-money wager can be processed.
If a player is found to be under 18 at any point during their time on the platform, their account will be immediately suspended and referred for investigation. Any deposits made by an underage player will be returned to the original payment source (bKash, Nagad, Rocket, or card, as applicable). No winnings accumulated during the period of underage use will be paid out.
We also ask parents and guardians to be proactive. If you believe a minor in your care has accessed or registered on tjbeat, contact us immediately at [email protected] with the subject line "Underage Account Report". We will act on all such reports within one business day.
Adults Only
tjbeat is strictly for players aged 18 and above. Age verification is mandatory for all accounts. Underage gambling is illegal and harmful.
Know the Risks of Gambling
tjbeat offers a wide range of betting and gaming products, from live cricket betting on T20 World Cup and BPL fixtures to slots powered by Pragmatic Play, NetEnt, and Microgaming, and live dealer games from Evolution Gaming and Ezugi. These products are designed for entertainment. They are not investment vehicles, and outcomes cannot be predicted or controlled by the player.
Signs of Problem Gambling
Problem gambling can develop gradually and may not be immediately obvious — even to the person affected. The following signs may indicate that gambling has moved from entertainment to a compulsion:
- Spending more money than you planned or can afford on gambling;
- Borrowing money from family members or friends to fund gambling activity;
- Chasing losses — continuing to bet in an attempt to recover money already lost;
- Lying to family members or colleagues about the extent of your gambling;
- Neglecting work, studies, or family responsibilities because of time spent gambling;
- Feeling anxious, irritable, or restless when unable to gamble;
- Using gambling as a way to escape stress, depression, or personal problems;
- Repeatedly attempting to cut down or stop gambling but being unable to do so.
If three or more of the above apply to you, we strongly encourage you to use the tools available on this page and to reach out to our support team or an independent counselling service. Asking for help is a sign of strength, not weakness.
Gambling Is Not a Financial Strategy
No betting system, strategy, or pattern of play can overcome the mathematical edge that all gambling products carry over time. Please set a realistic entertainment budget before you begin playing and treat any winnings as a welcome bonus rather than an expectation. When your budget is spent, stop — do not deposit more to recoup losses. This behaviour is one of the most common early-stage indicators of problem gambling.
Safe Play Tools Available on tjbeat
All responsible gaming controls are accessible directly from your account settings panel. No need to contact support to activate basic limits — they are self-service and take effect instantly when lowered.
Deposit Limits
Cap your daily, weekly, or monthly deposits in BDT. Reducing a limit takes effect immediately. Increases are delayed by 24 hours to allow reflection time.
Loss Limits
Set a maximum amount you are willing to lose in a given period. Once reached, betting and casino gameplay pauses automatically until the period resets.
Session Time Limits
Limit how long you can stay logged in per session. When the timer expires, you are automatically logged out and must wait before logging back in.
Reality Checks
Enable timed pop-up reminders that display your current session duration and net balance change, prompting you to reflect on your play before continuing.
Cool-Off Period
Take a short break of 24 hours, 7 days, or 30 days without fully self-excluding. Your account is suspended for the chosen period and reactivates automatically.
Self-Exclusion
A minimum 6-month full account suspension. No login, no deposit, no marketing. Extendable up to 5 years or made permanent on request. See Section 4 for full details.
Activity History
View a complete, transparent record of all your deposits, withdrawals, bets, wins, and losses. Knowledge of your full activity history supports healthier decision-making.
Marketing Opt-Out
Unsubscribe from all promotional emails, bonus notifications, and betting tips at any time. This does not affect essential account-management communications.
Self-Exclusion Programme
Self-exclusion is the most comprehensive responsible gaming tool available on tjbeat. It is designed for players who feel that their gambling has become unmanageable or harmful and who wish to remove access to the platform entirely for an extended period. This is not a punishment — it is a protective mechanism, and we encourage anyone who needs it to use it without hesitation.
How Self-Exclusion Works
When you request a self-exclusion, the following actions are taken on your account:
- Your account is immediately suspended — you will be unable to log in, deposit, or place any bets or casino wagers;
- All pending withdrawals of your available balance will be processed to your registered payment method (bKash, Nagad, Rocket, Upay, or card) before the suspension is finalised;
- All marketing and promotional communications — including BPL match-day offers, bonus emails, and in-platform pop-ups — are stopped immediately;
- A flag is placed on your account that prevents reactivation before the exclusion period expires;
- Our customer support team is instructed not to override the exclusion under any circumstances during the active period.
Exclusion Periods
tjbeat offers the following self-exclusion durations:
- 6 months — the minimum period;
- 1 year;
- 2 years;
- 5 years;
- Permanent closure — irreversible; the account is closed and all associated data is scheduled for deletion per our data retention policy.
An exclusion cannot be shortened once it has been activated. At the end of the chosen period, you will be sent a single notification email. Account reactivation requires a deliberate action from you — your account does not reopen automatically.
Requesting Self-Exclusion
You can request self-exclusion in three ways:
- Account Settings: Navigate to Account Settings → Responsible Gaming → Self-Exclusion and follow the on-screen steps;
- Live Chat: Contact our 24/7 support team and state "I want to self-exclude." The agent will verify your identity and process the exclusion within one hour;
- Email: Send a message to [email protected] with the subject line "Self-Exclusion Request" from your registered email address. Include your username and preferred exclusion duration.
After Self-Exclusion
We strongly recommend that players who have self-excluded also consider seeking support from an independent organisation (see Section 7: Support Resources below). Self-exclusion from tjbeat is an important step, but it applies only to this platform. If you use other gambling sites, consider contacting those platforms directly or seeking advice from a gambling support counsellor about a broader exclusion strategy.
Self-Assessment Questionnaire
The following questions are adapted from internationally recognised problem gambling screening tools. Answer them honestly — this is for your own benefit and the results are not recorded or shared. If you answer "Yes" to three or more questions, we encourage you to speak with our support team or contact an independent counselling service.
Protecting Minors
Protecting children and young people from exposure to gambling is a responsibility that tjbeat takes with the utmost seriousness. Our age verification procedures are the first line of defence, but we also recognise that parents and guardians play a critical role in preventing underage access to gambling platforms.
Parental Controls and Filtering Software
If you share a device or computer with a minor, we recommend using parental control software to restrict access to gambling websites, including tjbeat.net. A number of reputable tools are available that allow you to block specific categories of websites, set screen time limits, and monitor browsing activity. Examples include built-in parental controls in Windows, macOS, Android, and iOS, as well as third-party solutions.
Keep Your Credentials Private
Never share your tjbeat username or password with anyone, including family members. If a minor in your household gains access to your account credentials, they could potentially access gambling content or use your stored payment methods. Use a strong, unique password and enable two-factor authentication (2FA) on your account. Log out of tjbeat when you leave your device unattended.
Reporting an Underage Account
If you believe that someone under the age of 18 has registered a tjbeat account — whether your own child or another individual — please report it to us immediately:
- Email: [email protected] — subject line: "Underage Account Report"
- Live Chat: Available 24/7 on the tjbeat platform
We will investigate all such reports within one business day. If the account is confirmed as underage, it will be closed immediately and all deposits returned. No personal data relating to a minor will be retained beyond what is required for the investigation itself.
External Support Resources
If you feel that gambling is negatively affecting your life, speaking to an independent organisation can make a real difference. The following resources provide confidential support, counselling, and practical guidance for people experiencing problem gambling and their families.
National Mental Health Helpline — Kaan Pete Roi
A Bangladesh-based emotional support helpline staffed by trained volunteer listeners. Available for anyone experiencing distress, anxiety, or compulsive behaviour including problem gambling. Offers confidential, non-judgmental conversations in a safe environment.
National Institute of Mental Health (NIMH), Dhaka
Bangladesh's primary government mental health institution, located in Dhaka. Provides psychiatric counselling and outpatient treatment for behavioural addictions including gambling disorder. Referrals can be made by your local physician or self-referred directly.
Gamblers Anonymous (International)
A worldwide fellowship of men and women who share their experience, strength, and hope to help each other recover from problem gambling. Meeting schedules and online resources are available through their international network for players across Bangladesh.
GamCare (International Resource)
One of the world's leading providers of information, advice, and support for anyone affected by gambling harm. Their online resources, self-help tools, and forum communities are accessible to players in Bangladesh via their website at any time of day.
Contact Our Responsible Gaming Team
Our dedicated responsible gaming team is separate from general customer support and is specifically trained to handle sensitive conversations with empathy and discretion. Do not hesitate to reach out — no matter how small the concern.
Get in Touch — We Are Here 24/7
Whether you want to activate a limit, discuss self-exclusion, report a concern about underage access, or simply talk through how you are feeling about your gambling habits, our team is ready to help at any hour.
Quick Reminders
Keep these responsible gaming principles in mind every time you play on tjbeat:
- Set a budget before you start and stick to it
- Never chase losses — accept them and stop
- Gambling is entertainment, not income
- Take regular breaks during long sessions
- Keep gambling separate from stress relief
- Talk to someone if you feel out of control
- 18+ only — protect the young people in your life
Ready to Play Responsibly?
Use our safe play tools, stay within your limits, and enjoy the best of cricket betting and casino gaming on tjbeat — Bangladesh's trusted platform for BPL, IPL, T20 markets, slots, and live dealer games.